Gold Package

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The Gold package ensures your tech environment is fully optimized and protected. Any issues are fixed and even monitored to catch them before they happen. All you need to do is hit your desktop's BVigilant “Help” button, and we will be there. This is traditionally called a fully managed I.T. offering. 

This Package Includes:

  • Everything included in the Essentials Package is included in the Gold. This package is not available to direct consumers and is a combination of the best of the best programs. You benefit from a hand-picked collection of cyber security programs. We have the volume and certifications to combine the best “ransomware” program with the best “malware” program and we switch them out if a better one hits the market. It’s like being able to offer a mortgage that could be changed to a new lender when a lower interest rate is available with no penalty or re-qualification, or even lifting a finger. We do it all.

  • Managed Service Provider ‘MSP’- If you have ANY tech-related issues, all you need to do is, email or call our support team to explain the issue, relay the urgency and we will respond and fix it. In most cases without any further involvement by you.

  • You will be given a primary contact to work with in addition to the “Help Button” team. They're there to ensure you're getting the most out of our partnership. And rest assured they are located in Canada and they understand the Canadian Mortgage Industry and its nuances.

  • Our Virtual Chief Information Officer, or VCIO, is an EXPERT (like a CEO) in all things tech related. Through TBR meetings they will strategize, plan and oversee your entire IT infrastructure, ensuring everything in your business network is firing smoothly and ready to capitalize on new opportunities on the horizon.

  • “It’s not the plan that’s important, it’s the planning” Your VCIO will help guide and expose areas that need improvement. We keep you on target with organized discussions that will provide valuable insights to optimize your tech strategy.

  • Get the benefits of a full-time IT team without the cost. As your MSP, we're always ready to assist, just like an in-house team would be.

  • Get help when you need it most. As your MSP, you'll have priority access to our support team, reducing downtime and keeping your business operations smooth. 7am - 5pm Mon-Fri PST.

  • Your account manager and VCIO work together and plan your IT infrastructure for growth. As your MSP, we ensure your technology can grow with your business and stay efficient.

  • We keep good notes and track of all the fixes we have performed for you in the past. This way we can effectively troubleshoot future problems. We even create Scripts so we can fix problems faster the second time.

  • Keep your software fresh with the latest patches. As your MSP, we automate this process wherever possible to maintain security and efficiency. We don’t believe “if it’s not broke don’t fix it” we are ahead of the game and just fix it.

  • You might not notice your computer slowing down, but we will. It’s one of our many built-in support systems. We give you the heads up and you just need to decide on the solutions we provide to fix it. Hardware costs are not included.

  • Domain Name System ‘DNS’ filtering is the process of using the Domain Name System to block malicious websites and filter out harmful or inappropriate content. This ensures that company data remains secure and allows companies to have control over what their employees can access on company-managed networks. DNS filtering is often part of a larger access control strategy.

  • PI Index Profiling ensures you are hiring with certainty that you have the right person to fit each role. It is an assessment that helps you understand your employees and coworkers better and enables them to perform at their highest level. Coming Spring 2024

Optional Add-On:

  • If you don’t know what this is, all the more reason to get it. We search and find resources on the dark web that cybercriminals might use to execute their attacks, such as leaked credentials and software vulnerabilities. We give you visibility into dark web traffic to and from your network, a key indicator of malicious activity.

  • Also called a (pen test) is an authorized simulated attack performed on a computer system to evaluate its security. Penetration testers use the same tools, techniques, and processes as attackers to find and demonstrate the business impacts of weaknesses in a system. There are multiple levels of pen tests. Costs range from $200- $10,000 depending on the size of your organization and thoroughness of the test.