Gold Package

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The Gold package ensures your tech environment is fully optimized and protected. Any issues are fixed and even monitored to catch them before they happen. All you need to do is hit your desktop's BVigilant “Help” button, and we will be there.

This Package Includes:

  • You might not notice your computer slowing down, but we will. It’s one of our many built-in support systems. We give you the heads up and you just need to decide on the solutions we provide to fix it. Imagine getting a new laptop with your specific business software and programs delivered to your door knowing it’s the best fit for your needs and purchased at wholesale prices.

  • We keep good notes and track of all the fixes we have performed for you in the past. This way we can effectively troubleshoot future problems. We even create Scripts so we can fix problems faster the second time. And since we are laser-focused on Canadian business it’s likely we have already fixed the problem you are having.

  • Get help when you need it most. As your MSP, you'll have priority access to our support team, reducing downtime and keeping your business operations smooth. 9am - 8pm Mon-Fri EST.

  • Does your CRM link to your Submission platform? If not we can help with that. Did your Zapier links break? We can help with that. Do you have an automation idea you want to try? Chances are we’ve done it and if not we’ll research it and then help you implement it*. Saving you on setup time, deployment and effectiveness.

    *depending on the project some extra cost may apply.

  • If you don’t know what this is, all the more reason to get it. We search and find resources on the dark web that cybercriminals might use to execute their attacks, such as leaked credentials and software vulnerabilities. We give you visibility into dark web traffic to and from your network, a key indicator of malicious activity.

  • Domain Name System ‘DNS’ filtering is the process of using the Domain Name System to block malicious websites and filter out harmful or inappropriate content. This ensures that company data remains secure and allows companies to have control over what their employees can access on company-managed networks. DNS filtering is often part of a larger access control strategy.

  • Your business relies on keeping your data secure and safe. We have a multitude of options that are compliant for Canadian Businesses. We'll manage these backups, so your data is always safe and recoverable.

  • Unlike other IT services, security isn’t something you can set and forget. It requires constant vigilance, monitoring and training—and you need to play an active role as you strengthen your defences.

    BVigilant Security Awareness Training (SAT) delivers a powerful—and fun—combination of episodes, assessments, simulations and reports to help employees become more cyber savvy in the fight against bad actors.

  • Everything included in the Silver Package is included in the Gold. This package is not available to direct consumers and is a combination of the best of the best programs. You benefit from a hand-picked collection of cyber security programs. We have the volume and certifications to combine the best “ransomware” program with the best “malware” program and we switch them out if a better one hits the market. It’s like being able to offer a mortgage that could be changed to a new lender when a lower interest rate is available with no penalty or re-qualification, or even lifting a finger. We do it all.

  • Managed Service Provider ‘MSP’- If you have ANY Tech related issues, all you need to do is hit the “Help Button” that will be installed on your device. You then explain the issue, relay the urgency and we will respond and fix it. In most cases without any further involvement by you. You benefit from our experience in technology and the Canadian business industry. We handle all your tech needs, allowing you to concentrate on your business.

  • Our Virtual Chief Information Officer, or VCIO, is an EXPERT (like a CEO) in all things tech related. Through TBR meetings they will strategize, plan and oversee your entire IT infrastructure, ensuring everything in your business network is firing smoothly and ready to capitalize on new opportunities on the horizon.

  • “It’s not the plan that’s important, it’s the planning” Your VCIO will help guide and expose areas that need improvement. We keep you on target with organized discussions that will provide valuable insights to optimize your tech strategy.

  • You will be given a primary contact to work with in addition to the “Help Button” team. They're there to ensure you're getting the most out of our partnership. And rest assured they are located in Canada and they understand the Canadian Business Industry and its nuances.

  • Get the benefits of a full-time IT team without the cost. As your MSP, we're always ready to assist, just like an in-house team would be.

  • Keep your software fresh with the latest patches. As your MSP, we automate this process wherever possible to maintain security and efficiency. We don’t believe “if it’s not broke don’t fix it” we are ahead of the game and just fix it.

  • Your account manager and VCIO work together and plan your IT infrastructure for growth. As your MSP, we ensure your technology can grow with your business and stay efficient.

  • PI Index Profiling ensures you are hiring with certainty that you have the right person to fit each role. It is an assessment that helps you understand your employees and coworkers better, and enables them to perform at their highest level.

Optional Add-On:

  • Also called a (pen test) is an authorized simulated attack performed on a computer system to evaluate its security. Penetration testers use the same tools, techniques, and processes as attackers to find and demonstrate the business impacts of weaknesses in a system. There are multiple levels of pen tests. Costs range from $200- $10,000 depending on the size of your organization and thoroughness of the test.